|ATTENTION AMERICAN EXPRESS USERS: (2/17/2014)
Our credit card processor is currently unable to accept American Express cards. Please consider using another type of credit card or call us during business hours to make an over the phone purchase. We are working to resolve this as fast as possible and will keep yo updated. Thank you for your patience. Phone: (888) 590 4747
In addition to our on-line ordering, orders may be phoned in to our toll-free line
888-590-4747 Mon-Thurs 10am-6pm and Fri 10am-1pm Pacific Time
Outside of those hours, you can leave a message on the voicemail system, and someone will either return your call (or if you leave enough information will ship an order) as soon as possible.
- Have your credit card information available when you call.
- Orders may be faxed anytime to 916-483-1654.
Or order by mail:
P.O. Box 1375
Rancho Cordova, CA 95741.
Payment Information Payment Terms and Discover Card:
Orders are shipped pre-paid by MasterCard, VISA, American Express, Discover Card, money order, or check (Checks may take up to 2 weeks to clear)
Make checks and money orders payable to: BioGrip Inc.
Athletic Team Quantity Discounts and Wholesale Inquiries are Invited: Please call our office at 916-483-2686, fax your inquiry to 916-483-1654, or contact us at Sales.
Our products are backed by a 30-day money-back guarantee.
We will refund the full purchase price of the items including any taxes, but Shipping and Handling charges are non-refundable.
Please note that we will deduct S&H charges when items that were shipped under a FREE shipping promotion are returned. For example, if you purchase an e3 Fitness Grip 3pack for $99 and receive free shipping, and subsequently return said item, we will refund $99-$6.95=$92.05
Please call or email for a return authorization before returning any products to us.
Sorry, we cannot accept returns beyond 30 days.
Customers in Japan: Please look HERE
Customers in Switzerland: Please look HERE